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Sunday, 20 September 2015

Pockets app from ICICI Bank

ICICI Bank has come up with a mobile wallet app called "Pockets". This is similar to popular apps like Paytm & Mobikwik.

Pockets by ICICI is your online wallet (free VISA card as they say it) to do online transactions. It's not necessary to have a Bank account number to access this app. Registration is done through your mobile number (MPIN) if you do not hold an account with ICICI Bank. Otherwise it asks your account login details.

Check out this video:

The app is super easy to use. User friendly interface makes it more easy to do all sorts of transactions. It allows you to recharge prepaid mobile, DTH, data cards, pay postpaid mobile bills & utility bills and shop online. You can transfer money to any Bank account or contacts.


This app gives direct competition to the most popular "Bookmyshow" app as you can book movie tickets through Pockets now. Easy steps makes it like a knife through the cake. The only drawback is if you are on "Book my show" website and land on the payment page, you may not find an option to make payments using "Pockets" wallet. PayU, Mobikwik and other wallets are available to make payments.

You can easily add funds in your Pockets wallet and get cachback, add contacts to favorites if you plan to do frequent money transfers. You can split the bills with your friends even if they do not have ICICI bank account number. it gives you an option to view statements, transactions done within the app.

Through this app, you can apply for Pockets physical card and use it offline. It's free but the Bank do charge you for the courier handling charges. make sure you enter your complete address while applying for the physical card. Personally, i really don't think its necessary to apply for physical card because most of the important transactions you can do through the app.

You can also check out the best offers and deals available through the app. It also sends notifications in your mailbox for any new offers.


If you are having a Bank account with ICICI, this app gives you an option to switch between your Pockets account and your bank account. Switching to Bank account is similar to checking your online account. You can check last 10 transactions done or more, see statements, balance and make online transfers as well.

For any update for eg: you get a gift or friends split bills, the app shows a notification similar to facebook within the app.

You can personalize the app and change your settings, profile, add your photo. you can even create your wish list within the app.

ICICI gives you an option to chat directly with their Customer Care within the app. I have been using this app on my android mobile and till now hasn't come across any situation where i need to speak with Customer Care.

It has login / logout option so everytime you open the app to do transaction or check balance, you need to login and logout once you finish the transaction. So its highly secure and easy to use.

The app can be installed on both Apple IOS and Android through google play store.

A big major issue is the app hangs and shuts down suddenly which is not a good sign while making banking transaction. User feels insecure while making transaction. Also, many users who applied for the physical card are waiting forever to get the card delivered at their footsteps.

I have been using this app to recharge my mobile, book tickets and transfer funds and view statements and transactions, i never came across any issue. I also use other apps like Paytm & Mobikwik depending on which app is giving me more cashback while making transactions.

I would recommend you to install this app and use it only when you find any offer at better discounts or cash backs than other apps.

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